Since the organisation values its professional culture, any refund requests are handled promptly and in accordance with the terms and conditions.

A refund is viable if it complies with our terms and conditions and falls into one of the following categories:

  1. If you have paid the entire amount for your assignment guide and we are unable to provide you with an expert at that moment, you are entitled to a full refund. You can also issue any other assignment for the same amount and receive a 5% discount.
  2. We invariably assure on-time delivery of all our models and guides, but if we are unable to meet the deadline, you may submit a refund request, which will be handled by our administration. Our team will conduct a thorough investigation, and once we have determined the problem, we will decide on the refund. If we discover after the investigation that the client did not provide adequate information or did not respond to the expert's questions, which may have contributed to the missed deadline, we will only grant partial refund requests. Our customer support team's decision on the refund will be absolute and in accordance with our policies.
  3. If you obtain a fail grade on your assignment, you can ask for a refund by giving a duplicate of your assignment guide and your professor's feedback, which contains the grade, within 60 days of the main guide being delivered to you. Our team of customer service administrators, researchers, and experts will investigate the cause of the low-quality assignment guide or any other contributing factors in the writing of the assignments. If the fault lies with our writers, you are authorised to receive a 50–100% refund of your order, and we will transfer the funds to your account as soon as we receive a go-ahead from the concerned team. The customer service support team's word is binding and will be in accordance with the company's refund regulations.
  4. Please keep in mind that any refund request will only be considered within 60 days of receiving your assignment guide. Our organisation will not consider any requests made after the 60-day period has expired.

We will not consider refund requests under the following scenarios –

  1. If the student or client has not been in active communication with our administrators and has not provided instructions or answered any queries within the time frame specified.
  2. If the client has not provided sufficient information, instruction, or material in relation to the assignment.
  3. If clients have only made partial payments.
  4. If the submission deadline is less than 72 hours.
  5. If the refund request is made more than 60 days after the final guide is delivered to the client.